Hi, I’m Rachel!
I am a legal professional who is passionate about inclusion, communication through multiple modalities, and empowering others to achieve their goals. I particularly enjoy addressing complex challenges and implementing systems.
In my free time, I enjoy singing, biking along Lake Michigan, and re-watching Buffy for the hundredth time.
Experience
Legal Operations Manager, 3Play Media
I currently work at 3Play Media, a leader in accessibility and localization spaces that provides captioning, transcription, and audio description services. I manage complex contract negotiations, serve as the primary escalation point for legal requests, design scalable legal processes, establish AI governance frameworks, develop training programs for revenue teams, and optimize vendor relationships while leading strategic renewal processes across teams.
Digital Accessibility Services Manager, Digital Accessibility Office, University of Colorado Boulder
At CU Boulder, I supported instructors, staff, and students in an increasingly digital landscape. I single-handedly built and managed the team that ensures post-production captioning for the entire campus of 36,430 students. My work involved contract negotiations and ensuring legal and University policy compliance.
Instructional Technologist, Instructional Technology Group, Emerson College
While at Emerson, I troubleshot educational and technological issues that arose during the COVID-era rapid transition to remote learning. In addition to my operational responsibilities, I collaborated with the Associate Director of English Language Learning to design and implement an online version of the English Proficiency Assessment, taken by all incoming first-year international students.
Recognition
Sole recipient of the 2026 Peer Recognition Award at 3Play Media
Accessing Higher Ground (AHG) conference presenter
Placed second as a caller in the B1 category at the 2024 USA Paraclimbing National Championship
Certified Professionals in Accessibility Core Competencies (CPACC) through the International Association of Accessibility Professionals (IAAP)
Short film, All Work & No Play, screened at the Chicago Art Institute
Testimonials
Contact me
Interested in learning more or partnering on a project? Drop me a line!